How can we help?Find the right answer
You can use our balance checker online at https://www.jdsports.co.uk/page/gift-cards/. You’ll need your card number and PIN, these can be found on your card. The balance checker has information to show you how to find your pin. You can also take your gift card instore and the cash desk will be able to let you know the balance on your card.
For more information, please read our full Terms and Conditions here.
Yes, Gift Cards can be redeemed in any of our UK stores.
If you're not entirely happy with an online purchase made using your JD Gift Card and you'd like to return it for an exchange (or refund where applicable), any money refunded will automatically be credited to the Gift Card the purchase was made on.
Please refer to https://www.jdsports.co.uk/page/returns for more information.
Gift Cards are valid for twelve months from date of purchase. The Gift Card will expire and any remaining balance will reduce to nil if it is not used within a 12-month period.
£5 - £300
Your PIN can be found on the reverse of your JD gift card, below the eGift number. You'll need your PIN when you use your JD Gift Card online.
Yes, just head to https://www.jdsports.co.uk/page/gift-cards/
Physical – 3-5 days
eGift Card – within 10 minutes
Yes, you can deliver eGift Cards via email or text message. You can select a delivery date up to 30 days from the purchase date.
For an eGift Card make sure to check junk/spam folders. If they haven’t received their Gift Card, contact our customer care team who will be able to help you. Call 0161 393 7055 or tweet @JDHELPTEAM
You can use your e-gift card online only at jdsports.co.uk or on the JD app.
You can use your physical gift card instore at the following stores JD Sports, Scotts, Blacks, Millets, Tessuti or Ultimate Outdoors store in England, Scotland and Wales. You can also use your physical gift card online at jdsports.co.uk and using the JD app.
No, gift cards cannot be used in with any other promotion.
You can use two different payment methods within the same order. Enter your Gift Card details at check out, you are then able to choose another payment method available (Debit/Credit card or PayPal) in order to complete your purchase.
No, your balance will remain on your card for up to 12 months after it was last used.
No, your balance will remain on your card for 12 months after it was last used.
JD Gift Cards are valid in any JD store within the UK, Northern Ireland and the Channel Islands (participating stores only). Gift Cards can also be redeemed in the following JD group stores: Scotts, Blacks, Millets, Tessuti and Ultimate Outdoors. eGift cards can be redeemed at JD.
No. The Gift Card is redeemable as a purchase in exchange for a product.
Still need help? Don't worry... We're here to help 24/7. Call us on 0161 393 7055 or tweet us at @JDHELPTEAM
£5 - £300
The ultimate gift card is the only gift card you need. Available in over 500 stores across the country, it's the perfect gift.Buy gift cards
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