Berghaus Carrock 3-in-1 Jacket Junior

Returns Policy:

Please return your unwanted goods to us within 14 days. If you would like an exchange send back to us within 28 days. Personalised items will not be accepted unless the personalised text is incorrect or if the item is faulty.

Christmas Returns Policy:

We understand you might need a little more time over the festive period to return items to us. From 4th November you can return your items to us for a refund or exchange up until the 6th January as long as they are accompanied by a valid proof of purchase. We are not able to process refunds or exchanges in store between the dates of 26th and 28th of December.

Free return to store: If you've paid by credit or debit card just pop down to one of our JD stores nationwide, take your dispatch note and the goods you want to return, and the store team will be happy to offer you a refund or exchange.

If you've paid using PayPal or Apple Pay, your local store will send your order back to our distribution centre on your behalf so the transaction can be reversed, or your order can be exchanged and resent back out to you.

Returns Courier Collection:
You can also arrange a courier collection
from your home from just £2.50 using myHermes.

Visit: https://www.hermesparcelreturn.co.uk/order-
and enter your postcode to arrange the collection.