JD Customer Service
Please choose a topic
Information on our stores
I want to check stock online
I want to check stock in stores
Where is my order?
I have a problem with my delivery
Can I change my delivery address?
Can I change or cancel my order?
Why has my order been cancelled?
I have a question about payments
What delivery options do you offer and how much does it cost?
Do you ship to my country?
How can I return my order?
How do I return something I bought in store?
Something is missing from my order
I've received the wrong item
How long will it take for you to process my refund?
I've forgotten my password
I'm having problems on your website
How do I leave feedback about your online service?
How do I leave feedback about one of your stores?
How do I unsubscribe from your marketing emails?
How do I use my promotion code?
I have a question about giftcards
Do you have any job vacancies?
How do I contact your Head Office for PR & Marketing opportunities?