We have compiled a series of help pages with advice on how to navigate the site, assist you in placing your order and to answer any queries you may have about JD Online.

If you require any further assistance or have any comments regarding your online experience with JD, you can contact the Internet Customer Service by calling 0870 870 0083.
Alternatively, you can email us at jdinternet@thejohndavidgroup.com . We aim to respond to your email with 1 working day.

The department is open Monday to Friday 9am to 6pm, excluding Bank Holidays and between 9am and 12pm on Saturdays.